★ No Service contract needed
★ Hourly rate as agreed with each customer
★ Rates are calculated per 15 minutes block time.
★ One person from each company should be responsible to authorize calls
★ Non urgent calls can be sent via email to our queue system
★ All calls will be logged
★ Log file will be sent together with the bill
★ Onsite service possible on request
★ Standard hardware problems can be fixed by sending the machine with a courier or
through a onsite visit by one of our technician.
★ Risk of transport with the customer and courier price paid by the customer
★ Bills are issued on average monthly basis or on request